Gaming should be a source of entertainment, not stress. 7ze believes that when every player keeps within the right limits, the experience becomes truly enjoyable. Our responsible gaming guidelines are here to help you stay on that path.
If you answer "Yes" to any of the questions below, please reach out to our support team:
At 7ze, we see gaming as a healthy and enjoyable form of entertainment. Responsible gaming means playing within the right budget, spending your time wisely, and keeping your peace of mind. It's not a rigid set of rules — it's what helps you get more enjoyment out of gaming over the long run.
Thousands of players across Bangladesh play responsibly on 7ze every day. They understand that gaming is a form of entertainment — not a source of income. That understanding is the foundation of responsible gaming.
We believe a platform's responsibility goes beyond offering great games — it also means looking after players' wellbeing and financial safety. That's why 7ze provides a range of protection tools, awareness resources, and support services. This responsible gaming policy applies to every 7ze user.
7ze's responsible gaming policy is built on several core pillars. We don't just set rules and stop there — we use both technology and human support to put every policy into practice.
7ze puts a range of powerful tools in your hands so you can manage your own gaming experience. You can activate any of them at any time from your Account Settings.
Set limits on your daily, weekly, or monthly deposits. Lowering your limit takes effect immediately, while increasing it requires a 24-hour cooldown period.
Play will stop automatically once you reach a set loss amount. This reduces the risk of chasing losses emotionally. Set your financial limits in advance.
Set a limit on how long you play in one session. You'll be automatically logged out when your time is up. This is the most effective way to keep your gaming balanced.
Temporarily close your account for 24 hours, 7 days, or 30 days. You will not be able to log in during the break. It is a great way to reset and refresh your mind.
A pop-up will appear on screen at set intervals reminding you how long you've been playing and how much you've won or lost. It helps you stay in control.
Activate a permanent self-exclusion lasting from 6 months up to 5 years. During this period, your account will be completely inactive and you will not receive any promotional emails.
Gaming problems don't always appear suddenly — they develop gradually. Watch for the signs below. If two or more apply to you, it's time to take a break.
Self-exclusion is our most powerful protection tool. If you feel you need an extended break from gaming, this is the option to use. Once activated, your account will be fully locked and cannot be reopened before the set period ends.
7ze is strictly prohibited for anyone under 18. We verify age at registration, and additional ID may be requested in suspicious cases. Keeping minors away from gaming is our ethical responsibility.
If you are a parent and your child uses the internet, consider using parental control software. Here are some recommended tools:
A few simple habits can keep your gaming experience enjoyable every time. It's nothing complicated — just a little mindfulness goes a long way.
You don't have to face a gaming problem alone. Beyond 7ze's own support team, a range of professional organizations are ready to help. Reaching out takes courage.
| Organization Name | Service Type | How to Access |
|---|---|---|
| 7ze Support Team | Live chat, email support, tool setup | 24/7 from within your account |
| Gamblers Anonymous | Peer Support Groups, Counseling | International Helplines |
| GamCare | Online counseling, forums | By registering online |
| BeGambleAware | Information, self-help, referrals | Websites & Helplines |
| Local Mental Health Services | Individual Therapy, Counseling | District Hospital / Clinic |
Reach out to us for any questions about responsible gaming, help setting up tools, or to request self-exclusion. Our specialist team is always ready to assist you with complete confidentiality.
Log in to your account and click the chat button in the bottom right corner. An agent will respond immediately.
Email us at [email protected]. All responsible gaming inquiries receive the highest priority.
We back responsible gaming not just in words, but in action.
Everything from deposit limits to self-exclusion can be activated in just a few clicks. No waiting.
Our responsible gaming team is specially trained to help you — without judgment and in complete confidence.
Each game's RTP (Return to Player) and risk level are clearly displayed so you can make informed decisions.
Through verification at registration and regular ongoing checks, we ensure that no minors are able to access the platform.
Regular pop-up notifications remind you how long you've been playing and how much you've spent — helping you stay aware.
Your personal information and financial data are protected with the highest level of encryption technology.